• Trace Flow Services

    Your plumbing and leak detection specialists.

    Call us on 0330 0433 996

  • Leak Damage Repair

    Detect and identify hidden leaks in your plumbing system.

  • Fast Response

    We can attend your property within 24 hours.

    Contact Us
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TraceFlow Services

Your plumbing and leak detection specialists

Every water leak is an added stress, so here are the reasons you should use TraceFlow’s services.

​At TraceFlow, we will detect and identify hidden leaks in your plumbing system with our advanced thermal imaging cameras, endoscopic cameras for working in inaccessible spaces and even sound detection equipment.

Combined with experienced technicians who have over 10 years of experience in leak detection, we are sure to solve your issues.​

Our teams of skilled plumbers are ready to fix any plumbing issues you may be facing, from leaky taps to broken pipes. We ensure fast and effective repairs, usually within the same day, to restore your plumbing system and indeed your home to its optimal condition.

​At TraceFlow Services, we pride ourselves on our attention to detail and commitment to customer satisfaction. We offer full guarantees on our work and follow up with our customers to ensure their plumbing issues are resolved to their complete satisfaction.

Why Use TraceFlow…

Fast Response

​Very often we can attend your property within 24 hours, which almost always results in less inconvenience and of course less damage to your home

Technology

​We use up to date technology and techniques to locate and fix your issues.
No Hidden Costs

​In all cases you will know your cost in advance, so no nasty surprises.

Reporting

If you need to make an insurance claim, we will provide you with a full report that your insurers can accept. We are here to help you through these stressful times!

Call us on 0330 0433 996

to book your appointment

 Or click here to message us and we’ll call you back as soon as possible

Contact Us

Trace and Access

Trace and Access is a an additional rider included in most buildings insurance policies. If included, it is designed to cover the cost of locating and identifying a leak, in order that the leak may be repaired.

​This cover is not guaranteed to be included in every home insurance policy, although many policies do have it included. If you’re not sure as to whether you have Trace and Access in your policy, check your policy documents or speak with your insurer.

Step 1

You suspect a water leak.
You may notice symptoms of a water leak at home. For example damp patches on the walls, floors, or ceilings, a drop in water pressure, or problems with the central heating system.

Step 2

You report this to your insurer
It is important that you report your problem to your insurance company as soon as possible. Not doing so could negatively impact any claim you may have. Your insurers will provide a claim reference number for future use.

Step 3

Appoint a specialist Trace and Access company
If you have appropriate cover, your insurer will be likely to recommend that you engage with a specialist, such as ourselves at TraceFlow, to detect and expose the leak.

Step 4

The leak is traced and we provide you with a comprehensive report that you can present to your insurers if you are making a claim.
After the source of the water leak has been detected, we will then offer you the opportunity of having the leak repaired. Repairing the leak as soon as possible reduces the potential for further damage by the escaped water. Most repairs are carried out on the same day, however in some circumstances a further visit to your home or premises may be required.

Step 5

You pay for the cost of Trace and Access
This cost is later reimbursed by your insurance company.

Step 6

Repair the leak and the damage to your home.
The leak and any associated damage must now be repaired.

Step 7

In addition to Trace and Access and repairs, we can provide drying services
(if required).

Every water leak is different and presents it’s own difficulties.

So, getting the right advice from the start is vital.

That’s why contacting us at TraceFlow makes sense!

Call us on 0330 0433 996

to book your appointment

Contact Us

Thermal Imaging

Thermal imaging is a non-invasive leak detection method, meaning it does not cause additional damage to your home.

The camera detects temperature differences between surfaces and relays them to a screen. It is very effective in detecting underground leaks on hot water and central heating pipes

Call us on 0330 0433 996

to book your appointment

 Or click here to message us and we’ll call you back as soon as possible

Contact Us

Endoscopic Camera

Endoscopic cameras are a great semi-non-invasive method of detecting a water leak and are ideal for use in confined spaces, such as wall cavities and suspended floor areas where full access for a technician to view with the naked eye is limited.

A small hole is made to give access to an ultra thin camera attached to a recording device. The images and video of the leak are then transmitted to the recording device for later usage in our report.

Call us on 0330 0433 996

to book your appointment

 Or click here to message us and we’ll call you back as soon as possible

Contact Us

FAQ’s

Here you’ll find a selection of our most frequently asked questions:

Trace and Access is the process of identifying and locating a water leak anywhere in your property, with a view to being able to more effectively repair the leak.

Trace and Access does not include the cost of repair, however, the “hard work” is in identifying the leak and once that is completed the repair is usually very straightforward.

Yes, once the leak is located and identified, we will offer you the option of having it repaired, which can usually be done on the same day.

Unfortunately, in the process of sourcing the leak, some damage may occur. However, we aim to keep that to a minimum by the use of technology where possible.

Yes, we can assist you with the drying of your home, which will help to prevent further damage.

Contact Details

TraceFlow Services Ltd.
34 Runcorn Road
Birmingham
B12 8RQ

Tel: 0330 0433 996

Working Hours:
Monday – Friday 09.00 to 17.00

Email Us: admin@traceflowservices.co.uk

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